At Bed Stuson Shop, we stand behind the quality of our premium fashion accessories, footwear, and apparel. If you’re not completely satisfied with your purchase, we’re pleased to offer returns or exchanges within 15 days of receiving your order.

Eligibility Requirements

  • Items must be returned within 15 days of delivery
  • Products must be unused, unworn, and in original condition with all tags attached
  • Original packaging must be included
  • Proof of purchase is required
Note: For hygiene reasons, we cannot accept returns on swimwear, belts, and intimate clothing items unless they arrive defective or damaged.

Return Process

  1. Initiate Your Return: Email our boutique customer service team at [email protected] with your return request using the template below.
  2. Await Authorization: Our team will respond within 2 business days with return instructions and an RMA number.
  3. Package Your Items: Securely pack the items in their original packaging with all tags attached.
  4. Ship Your Return: Send the package to our fulfillment center using a trackable shipping method. Return shipping costs are the customer’s responsibility unless the item is defective.

Exchange Process

To exchange an item for a different size or color:

  1. Follow the same process as returns, clearly indicating in your email that you’d like an exchange
  2. Specify the desired replacement item (subject to availability)
  3. Once we receive your return, we’ll process your exchange and ship the new item

Refund Information

  • Processing Time: Refunds are processed within 5-7 business days after we receive and inspect your return
  • Refund Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable
  • International Duties/Taxes: These are non-refundable and the customer’s responsibility

Return Request Template

Use this template when emailing your return request:

Subject: Return Request – Order #[Your Order Number] Dear Bed Stuson Shop Customer Service, I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details: – Item(s) to return: [Product Name, Size, Color] – Reason for return: [Please specify] – Preferred resolution: [Refund or Exchange (specify desired item if exchanging)] I confirm that the item(s) are unused, in original condition with all tags attached, and include the original packaging. Please provide return instructions at your earliest convenience. Best regards, [Your Full Name] [Your Email Address] [Your Contact Number]

Return Shipping Address

Bed Stuson Shop Returns
4756 Powder House Road
Fort Lauderdale, FL 33301
United States

For international returns outside the U.S., please wait for specific instructions from our customer service team to avoid customs complications.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at [email protected] with photos of the damage. We will arrange for a free return and replacement or refund at our discretion.

For any questions about our returns policy, please don’t hesitate to contact our boutique customer service team.