Welcome to Bed Stuson Shop’s FAQ section. We’ve compiled answers to the most common questions about our premium accessories, footwear, and apparel to ensure your shopping experience is as seamless as our global delivery service.
About Bed Stuson Shop
What is Bed Stuson Shop’s style philosophy?
Bed Stuson Shop blends timeless elegance with contemporary flair, offering carefully curated fashion pieces that elevate your wardrobe. Our collections feature premium accessories, footwear, and apparel designed for fashion-forward individuals who appreciate both style and quality.
Who is the typical Bed Stuson Shop customer?
Our customers are globally-minded fashion enthusiasts who value:
- Premium quality accessories and apparel
- Timeless designs with modern touches
- Convenient worldwide shipping
- Boutique-level customer service
Product Questions
What product categories does Bed Stuson Shop offer?
Our carefully selected collections include:
- Accessories: Belts, Wallets, Lumbar Packs
- Bags: Backpacks, Handbags, Duffle Bags
- Footwear: Boots, Heels, Loafers, Oxfords, Sandals, Sneakers & Athletic Shoes
- Apparel: Clothing, Pants, Swimwear
How do I know what size to order?
Each product page includes detailed size charts and measurements. For footwear, we recommend comparing your foot measurements to our size guide. If you’re between sizes or need assistance, our customer service team at [email protected] can provide personalized recommendations.
Are your products authentic and high quality?
Absolutely. Every Bed Stuson Shop item is authentic and carefully selected by our buying team. We maintain strict quality standards and only work with reputable manufacturers who share our commitment to craftsmanship and premium materials.
Shipping & Delivery
Where does Bed Stuson Shop ship?
We offer seamless global delivery to most countries (excluding some remote areas in Asia and other locations). Whether you’re in New York, London, or Sydney, we can deliver your carefully packaged order right to your door.
What shipping options are available?
We offer two convenient shipping methods:
- Express Shipping (10-15 business days via DHL/FedEx) – $12.95 flat rate
- Free Standard Shipping (15-25 business days via EMS) – Free on orders $50+ USD
Will I have to pay customs fees?
International orders may be subject to import duties and taxes, which are the customer’s responsibility. These fees vary by country and are determined by your local customs office. We recommend checking with your local customs authority for estimates.
How can I track my order?
You’ll receive a shipping confirmation email with tracking information as soon as your order leaves our boutique. You can use this tracking number with the carrier’s website (DHL, FedEx, or EMS) to monitor your package’s journey.
Returns & Exchanges
What is your return policy?
We want you to love every Bed Stuson piece. If you’re not completely satisfied, you may initiate a return within 15 days of delivery. Items must be unused, in original condition with all tags attached. Please contact our customer service team at [email protected] to begin the return process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method as we cannot be responsible for lost return packages.
How long do refunds take to process?
Once we receive your returned item, please allow 5-7 business days for inspection and processing. Refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Payment & Security
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All payments are processed through our encrypted payment gateway to ensure your information remains protected.
Is my payment information secure?
Absolutely. Bed Stuson Shop uses industry-standard encryption and security protocols to protect your payment information. We never store your full credit card details on our servers.
Why was my payment declined?
Payment declines can occur for several reasons:
- Insufficient funds
- Bank security measures
- Billing address mismatch
- International transaction restrictions
Customer Service
How can I contact Bed Stuson Shop?
Our boutique customer service team is available via email at [email protected]. We typically respond within 24-48 hours during business days (Monday-Friday, 9am-5pm EST).
Where is Bed Stuson Shop located?
Our boutique is located at:
4756 Powder House Road, Fort Lauderdale, US 33301
While we don’t currently offer in-store shopping, all orders are carefully prepared at this location before being shipped worldwide.
4756 Powder House Road, Fort Lauderdale, US 33301
While we don’t currently offer in-store shopping, all orders are carefully prepared at this location before being shipped worldwide.
Didn’t find the answer you were looking for? Our customer service team is always happy to help with any additional questions about our products, shipping, or your order. Email us at [email protected] for personalized assistance.
Thank you for choosing Bed Stuson Shop – where global delivery meets boutique service.